Survey shows satisfaction increasing

by Anonymous Author

Residents’ satisfaction with Selwyn District Council’s overall performance has increased for the fourth consecutive year according to figures released by the council.

In the council’s latest residents’ opinion survey, 70% of respondents rated the Council’s overall performance as good or very good – an increase of 5% from 2016. This continues a longterm trend which has seen the overall performance rating rise steadily from 58% in 2013.

Selwyn Mayor Sam Broughton said the continuing increase in the overall performance rating is a positive signal from the community.

“This survey provides us with valuable feedback on how we’re doing each year,” he said. “It’s encouraging to see that residents generally see our overall performance improving over time, and that most people really enjoy living in Selwyn. “However the survey also points out areas where we need to continue improving services, particularly our rural roading network.

“It’s important that we listen to residents’ views, and these results will be taken into account as the Council works on priorities for our next 10-year plan.”

The survey was carried out in June and July by Research First, and surveyed 411 people to provide a statistically representative sample of Selwyn’s population. The survey showed that 91% of residents think Selwyn is a greatplace to live, slightly down on last year’s 94% but up on 90% recorded in 2015.